At Theo Groove, we provide worldwide shipping for all Audio Equipment, Musical Instruments, and Recording Equipment. Our goal is to deliver your order quickly and securely.
Order Processing
All orders are processed after confirmation and shipped within 2–5 business days. You will receive a confirmation email with details once your order has been dispatched.
Delivery Time
Delivery times may vary depending on your location. On average, international deliveries may take 7–21 business days. Unexpected delays caused by customs or local courier services may occur, and we appreciate your patience.
Shipping Fees
Shipping charges are calculated at checkout and depend on the weight, size, and destination of your order.
Cash on Delivery
Since Theo Groove accepts only cash on delivery, please ensure that the recipient is available with the exact payment amount at the time of delivery.
Order Tracking
Once your order has been shipped, tracking details will be provided (where available) so you can monitor the progress of your delivery.
Damaged or Missing Items
If your order arrives damaged, incomplete, or with missing items, please contact us immediately at [email protected] so we can assist with a replacement or resolution.
Contact Us
For any shipping-related questions, please contact us at [email protected].